Project - Prayce Hosting:New Hosting: Unterschied zwischen den Versionen
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Slutz (Diskussion | Beiträge) |
Slutz (Diskussion | Beiträge) |
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Webhosting Addons: <span style="background-color: yellow>Booked Addons</span> | Webhosting Addons: <span style="background-color: yellow>Booked Addons</span> | ||
Login zur Verwaltung: https://<span style="background-color: yellow> | Login zur Verwaltung: https://<span style="background-color: yellow>david</span>.melanin-business.com:8443/ | ||
Benutzername: <span style="background-color: yellow>Plesk Username</span> | Benutzername: <span style="background-color: yellow>Plesk Username</span> | ||
Passwort: <span style="background-color: yellow>Plesk Password</span> | Passwort: <span style="background-color: yellow>Plesk Password</span> | ||
Login Webhosting (SFTP): | Login Webhosting (SFTP): | ||
Server Name: <span style="background-color: yellow> | Server Name: <span style="background-color: yellow>david</span>.melanin-business.com | ||
Benutzername: <span style="background-color: yellow>Hosting Username</span> | Benutzername: <span style="background-color: yellow>Hosting Username</span> | ||
Passwort: <span style="background-color: yellow>Hosting Password</span> | Passwort: <span style="background-color: yellow>Hosting Password</span> | ||
Login Webmailer: https://<span style="background-color: yellow> | Login Webmailer: https://<span style="background-color: yellow>david</span>.melanin-business.com | ||
Email Konfiguration: | Email Konfiguration: | ||
Login: Ihre Email Adresse | Login: Ihre Email Adresse | ||
Passwort: Ihr gewähltes Passwort | Passwort: Ihr gewähltes Passwort | ||
Posteingangsserver: <span style="background-color: yellow> | Posteingangsserver: <span style="background-color: yellow>david</span>.melanin-business.com | ||
Postausgangsserver: <span style="background-color: yellow> | Postausgangsserver: <span style="background-color: yellow>david</span>.melanin-business.com (fordert Authentifizierung) | ||
Bei Rückfragen stehen wir Ihnen unter support@melanin-business.com gerne jederzeit zur Verfügung. | Bei Rückfragen stehen wir Ihnen unter support@melanin-business.com gerne jederzeit zur Verfügung. | ||
Version vom 31. Januar 2019, 18:07 Uhr
Project Home: Overview
If a new Hosting was booked, please follow this ToDo List.
Preperation
Customer Number
- Check if the customer was a new client or have already a booked service
- If it is a new customer create him in SevDesk to get the customer number
- If it is an existing customer go ahead to Point xyz
Booked Addons
- Check if some additinal Service Addons was booked
@Ray - todo
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FIXME: description which addons take which action in the workflow |
Technical Setup
- Check on which Plesk Server the customer should be installed
- currently the following Server are available: Server Structure (we use david in this description)
- Create the Customer and Hosting in Plesk
- https://david.melanin-business.com:8443/admin/customer/create
- Plesk Username is the customer number from SevDesk
- Hosting Username is in the format "s<timestamp>" (you can get the current timestamp here)
- Dont activate Lets Encrypt now
- Select the booked Service Packet (Webhosting S/M/L)
Inform Customer
Inform the customer that the Hosting is ready and can be used. Please send the following Email template and replace yellow markings with the needed data.
Sehr geehrte(r) Frau/Herr Lastname, gerne möchten wir Sie darüber informieren dass Ihr Hosting soeben freigeschaltet wurde und nun zur Verfügung steht. Anbei senden wir Ihnen alle nötigen Daten, damit Sie oder Ihr Webmaster mit der Einrichtung beginnen können. Webhosting Produkt: Booked Product Webhosting Addons: Booked Addons Login zur Verwaltung: https://david.melanin-business.com:8443/ Benutzername: Plesk Username Passwort: Plesk Password Login Webhosting (SFTP): Server Name: david.melanin-business.com Benutzername: Hosting Username Passwort: Hosting Password Login Webmailer: https://david.melanin-business.com Email Konfiguration: Login: Ihre Email Adresse Passwort: Ihr gewähltes Passwort Posteingangsserver: david.melanin-business.com Postausgangsserver: david.melanin-business.com (fordert Authentifizierung) Bei Rückfragen stehen wir Ihnen unter support@melanin-business.com gerne jederzeit zur Verfügung. Mit freundlichen Grüßen, Ihr Melanin-Business Team
Billing
- Setup a recurring bill in SevDesk
Finishing
Contracts
- check if you have a signed Domain Service Contract
- check if you have a signed SEPA Bank Contract
Move Domain to the new Server
- create new ticket with Domain Service Contract as attachment and assign it to lutz@baebeca.de
- Activate Lets Encrypt (if booked) in the Hosting