Project - Prayce Hosting:New Hosting: Unterschied zwischen den Versionen

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Prayce_Hosting, Projekt_service.melanin-business.com, Bürokraten, confirmed_user, service.melanin-business.com, Administratoren
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Zeile 44: Zeile 44:
   
   
  Login Webhosting (SFTP):
  Login Webhosting (SFTP):
  Server Name: <span style="background-color: yellow>DNS</span>
  Server Name: <span style="background-color: yellow>server</span>.melanin-business.com
  Benutzername: <span style="background-color: yellow>Hosting Username</span>
  Benutzername: <span style="background-color: yellow>Hosting Username</span>
  Passwort: <span style="background-color: yellow>Hosting Password</span>
  Passwort: <span style="background-color: yellow>Hosting Password</span>

Version vom 24. Dezember 2018, 17:31 Uhr

Project Home: Overview

If a new Hosting was booked, please follow this ToDo List.

Preperation

Customer Number

  • Check if the customer was a new client or have already a booked service
  • If it is a new customer create him in SevDesk to get the customer number
  • If it is an existing customer go ahead to Point xyz

Booked Addons

  • Check if some additinal Service Addons was booked

[todo - description which addons take which action in the workflow]

Technical Setup

  • Check on which Plesk Server the customer should be installed
    • currently the following Server are available: Server Structure (we use david in this description)
  • Create the Customer and Hosting in Plesk
    • https://david.melanin-business.com:8443/admin/customer/create
    • As E-Mail you must use support@melanin-business.com
    • Plesk Username is the customer number from SevDesk
    • Hosting Username is in the format "s<timestamp>" (you can get the current timestamp here)
    • Dont activate Lets Encrypt now
    • Select the booked Service Packet (Webhosting S/M/L)

Inform Customer

Inform the customer that the Hosting is ready and can be used. Please send the following Email template and replace yellow markings with the needed data. 

Sehr geehrte(r) Frau/Herr Lastname,

gerne möchten wir Sie darüber informieren dass Ihr Hosting soeben freigeschaltet wurde und nun zur Verfügung steht.
Anbei senden wir Ihnen alle nötigen Daten, damit Sie oder Ihr Webmaster mit der Einrichtung beginnen können.

Webhosting Produkt: Booked Product
Webhosting Addons: Booked Addons

Login zur Verwaltung: https://server.melanin-business.com:8443/
Benutzername: Plesk Username
Passwort: Plesk Password

Login Webhosting (SFTP):
Server Name: server.melanin-business.com
Benutzername: Hosting Username
Passwort: Hosting Password

Login Webmailer: https://server.melanin-business.com

Email Konfiguration:
Login: Ihre Email Adresse
Passwort: Ihr gewähltes Passwort
Posteingangsserver: server.melanin-business.com
Postausgangsserver: server.melanin-business.com (fordert Authentifizierung)

Bei Rückfragen stehen wir Ihnen unter support@melanin-business.com gerne jederzeit zur Verfügung.

Mit freundlichen Grüßen,
Ihr Melanin-Business Team

Billing

Finishing

Contracts

  • check if you have a signed Domain Service Contract
  • check if you have a signed SEPA Bank Contract

Move Domain to the new Server

[todo]

  • Activate Lets Encrypt (if booked) in the Hosting
Abgerufen von „https://wiki.baebeca.de/index.php?title=Project_-_Prayce_Hosting:New_Hosting&oldid=46“