Project - Prayce Hosting:New Hosting: Unterschied zwischen den Versionen
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| (19 dazwischenliegende Versionen desselben Benutzers werden nicht angezeigt) | |||
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Project Home: [[ | Project Home: [[Project_-_Prayce_Hosting:Overview|Overview]] | ||
__toc__ | __toc__ | ||
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== Booked Addons == | == Booked Addons == | ||
* Check if some additinal Service Addons was booked | * Check if some additinal Service Addons was booked | ||
<span style="background-color: yellow>@Ray - todo</span> | |||
{{FIXME|reason=description which addons take which action in the workflow}} | |||
= Technical Setup = | = Technical Setup = | ||
* Check on which Plesk Server the customer should be installed | * Check on which Plesk Server the customer should be installed | ||
** currently the following Server are available: [[ | ** currently the following Server are available: [[Project_-_Prayce_Hosting:Server_Structure | Server Structure]] (we use ''david'' in this description) | ||
* Create the Customer and Hosting in Plesk | * Create the Customer and Hosting in Plesk | ||
** https://david. | ** https://david.prayce.com:8443/admin/customer/create | ||
** Plesk Username is the customer number from ''SevDesk'' | ** Plesk Username is the customer number from ''SevDesk'' | ||
** Hosting Username is in the format "''s<timestamp>''" (you can get the current timestamp [https://www.unixtimestamp.com/ here]) | ** Hosting Username is in the format "''s<timestamp>''" (you can get the current timestamp [https://www.unixtimestamp.com/ here]) | ||
** Dont activate Lets Encrypt now | ** Dont activate Lets Encrypt now | ||
** Select the booked ''Service Packet'' (Webhosting S/M/L) | ** Select the booked ''Service Packet'' (Webhosting S/M/L) | ||
* Create tmp customer Domain: customer_number.prayce.com | |||
** Create Domain-Alias for customer domain [only activate "Webservice"!] | |||
= Inform Customer = | = Inform Customer = | ||
Inform the customer that the Hosting is ready and can be used. | Inform the customer that the Hosting is ready and can be used. | ||
Please send the following Email template and replace yellow markings with the needed data. | Please send the following Email template and replace yellow markings with the needed data. | ||
Email Subject | |||
Webhosting freigeschaltet - <span style="background-color: yellow>domain</span> | |||
Email Content | |||
Sehr geehrte(r) Frau/Herr <span style="background-color: yellow>Lastname</span>, | Sehr geehrte(r) Frau/Herr <span style="background-color: yellow>Lastname</span>, | ||
gerne möchten wir Sie darüber informieren dass Ihr Hosting soeben freigeschaltet wurde und nun zur Verfügung steht. | gerne möchten wir Sie darüber informieren, dass Ihr Hosting soeben freigeschaltet wurde und nun zur Verfügung steht. | ||
Anbei senden wir Ihnen alle nötigen Daten, damit Sie oder Ihr Webmaster mit der Einrichtung beginnen können. | Anbei senden wir Ihnen alle nötigen Daten, damit Sie oder Ihr Webmaster mit der Einrichtung beginnen können. | ||
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Webhosting Addons: <span style="background-color: yellow>Booked Addons</span> | Webhosting Addons: <span style="background-color: yellow>Booked Addons</span> | ||
Login zur Verwaltung: https://<span style="background-color: yellow> | Login Wordpress: https://www.<span style="background-color: yellow>domain.com</span>/wp-admin | ||
Benutzername: <span style="background-color: yellow> | Benutzername: admin | ||
Passwort: <span style="background-color: yellow> | Passwort: <span style="background-color: yellow>password</span> | ||
Login zur Verwaltung: https://<span style="background-color: yellow>david</span>.prayce.com:8443/ | |||
Benutzername: <span style="background-color: yellow>Plesk_Username</span> | |||
Passwort: <span style="background-color: yellow>Plesk_Password</span> | |||
Login Webhosting (SFTP): | Login Webhosting (SFTP): | ||
Server Name: <span style="background-color: yellow> | Server Name: <span style="background-color: yellow>david</span>.prayce.com | ||
Benutzername: <span style="background-color: yellow> | Benutzername: <span style="background-color: yellow>Hosting_Username</span> | ||
Passwort: <span style="background-color: yellow> | Passwort: <span style="background-color: yellow>Hosting_Password</span> | ||
Login Webmailer: https://<span style="background-color: yellow>david</span>.prayce.com | |||
Sollte Ihre Domain noch nicht endgültig umgezogen sein, können Sie folgende Domain für den Zugriff nutzen: https://<span style="background-color: yellow>Plesk_Username</span>.prayce.com | |||
Email Konfiguration: | Email Konfiguration: | ||
Login: Ihre Email Adresse | Login: Ihre Email Adresse | ||
Passwort: Ihr gewähltes Passwort | Passwort: Ihr gewähltes Passwort | ||
Posteingangsserver: <span style="background-color: yellow> | Posteingangsserver: <span style="background-color: yellow>david</span>.prayce.com | ||
Postausgangsserver: <span style="background-color: yellow> | Postausgangsserver: <span style="background-color: yellow>david</span>.prayce.com (fordert Authentifizierung) | ||
Bei Rückfragen stehen wir Ihnen unter support@ | Bei Rückfragen stehen wir Ihnen unter support@prayce.com gerne jederzeit zur Verfügung. | ||
Mit freundlichen Grüßen, | Mit freundlichen Grüßen, | ||
Ihr | Ihr Prayce Team | ||
= Billing = | = Billing = | ||
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== Move Domain to the new Server == | == Move Domain to the new Server == | ||
* create [https://support.baebeca.de/bug_report_page.php | * create [https://support.baebeca.de/bug_report_page.php new ticket] with ''Domain Service Contract'' as attachment and assign it to ''lutz@baebeca.de'' | ||
* Activate Lets Encrypt (if booked) in the Hosting | * Activate Lets Encrypt (if booked) in the Hosting | ||
Aktuelle Version vom 17. November 2019, 10:23 Uhr
Project Home: Overview
If a new Hosting was booked, please follow this ToDo List.
Preperation
Customer Number
- Check if the customer was a new client or have already a booked service
- If it is a new customer create him in SevDesk to get the customer number
- If it is an existing customer go ahead to Point xyz
Booked Addons
- Check if some additinal Service Addons was booked
@Ray - todo
|
FIXME: description which addons take which action in the workflow |
Technical Setup
- Check on which Plesk Server the customer should be installed
- currently the following Server are available: Server Structure (we use david in this description)
- Create the Customer and Hosting in Plesk
- https://david.prayce.com:8443/admin/customer/create
- Plesk Username is the customer number from SevDesk
- Hosting Username is in the format "s<timestamp>" (you can get the current timestamp here)
- Dont activate Lets Encrypt now
- Select the booked Service Packet (Webhosting S/M/L)
- Create tmp customer Domain: customer_number.prayce.com
- Create Domain-Alias for customer domain [only activate "Webservice"!]
Inform Customer
Inform the customer that the Hosting is ready and can be used. Please send the following Email template and replace yellow markings with the needed data.
Email Subject
Webhosting freigeschaltet - domain
Email Content
Sehr geehrte(r) Frau/Herr Lastname, gerne möchten wir Sie darüber informieren, dass Ihr Hosting soeben freigeschaltet wurde und nun zur Verfügung steht. Anbei senden wir Ihnen alle nötigen Daten, damit Sie oder Ihr Webmaster mit der Einrichtung beginnen können. Webhosting Produkt: Booked Product Webhosting Addons: Booked Addons Login Wordpress: https://www.domain.com/wp-admin Benutzername: admin Passwort: password Login zur Verwaltung: https://david.prayce.com:8443/ Benutzername: Plesk_Username Passwort: Plesk_Password Login Webhosting (SFTP): Server Name: david.prayce.com Benutzername: Hosting_Username Passwort: Hosting_Password Login Webmailer: https://david.prayce.com Sollte Ihre Domain noch nicht endgültig umgezogen sein, können Sie folgende Domain für den Zugriff nutzen: https://Plesk_Username.prayce.com Email Konfiguration: Login: Ihre Email Adresse Passwort: Ihr gewähltes Passwort Posteingangsserver: david.prayce.com Postausgangsserver: david.prayce.com (fordert Authentifizierung) Bei Rückfragen stehen wir Ihnen unter support@prayce.com gerne jederzeit zur Verfügung. Mit freundlichen Grüßen, Ihr Prayce Team
Billing
- Setup a recurring bill in SevDesk
Finishing
Contracts
- check if you have a signed Domain Service Contract
- check if you have a signed SEPA Bank Contract
Move Domain to the new Server
- create new ticket with Domain Service Contract as attachment and assign it to lutz@baebeca.de
- Activate Lets Encrypt (if booked) in the Hosting